Returns & Exchanges
At Upower, we want you to feel confident in your style, which is why we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. If your fit isn't perfect, we are here to help you find the right size or provide a full refund.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn clothing in its original packaging, ensuring all designer tags and labels are still securely attached.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing